Legal notice

Last Updated: [07 June 2026]
Welcome to our website. This website is owned and operated by EXHALE COFFEE CO. (hereinafter referred to as the "Company", "We", "Us", or "Our"), a company incorporated under the laws of India, with its principal place of business at A1/65, SUHANT LOK2, SECTOR-55, Gurgaon, Haryana, India, 122011.
By accessing or using this website, you ("User", "You", "Your") agree to comply with and be bound by the following Legal Notice, Disclaimer, and Terms of Use. If you do not agree with any part of these terms, you must immediately cease using this website.

1. CORPORATE & IDENTIFICATION DETAILS
In compliance with Rule 5(3) of the Consumer Protection (E-Commerce) Rules, 2020, our company details are as follows:
  • Legal Entity Name: EXHALE COFFEE CO.
  • Brand / Trade Name: EXHALE
  • Registered Office Address: A1/65, SUHANKT LOK2, SECTOR-55, GURGAON, HR, INDIA, 122011
  • FSSAI License Number: 10826999000543
  • Corporate Identity Number (CIN): N/A
  • GSTIN: 06AXKPG1531D1Z0
  • Customer Care Email: CONNECT@EXHALECOFFEE.CO
  • Grievance Officer Name & Contact: DIPESH GUPTA, EXHALECOFFEECO@GMAIL.COMl, and +91-9999620747

2. INTELLECTUAL PROPERTY RIGHTS
All content on this website—including but not limited to text, graphics, logos, brand names, coffee blend names, custom recipes, packaging designs, images, audio clips, digital downloads, data compilations, software, and trade dress—is the exclusive property of the Company or its content suppliers. It is fully protected by Indian and International copyright, trademark, and intellectual property laws. You may not copy, reproduce, distribute, modify, or exploit any content without our prior express written consent.

3. MAXIMUM LIMITATION OF LIABILITY
To the absolute maximum extent permitted by applicable Indian law:
  • As-Is Basis: This website and all products, services, and content delivered to you through it are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.
  • No Damages: The Company, its directors, officers, employees, affiliates, or agents shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website or any products purchased through it.
  • Financial Cap: In no event shall the total liability of the Company to you for all damages, losses, and causes of action exceed the exact amount paid by you to the Company for the specific product or service in question, or INR 1,000, whichever is lower.

4. PRODUCT DISCLAIMER & ALLERGY WARNING
  • Natural Variation: Coffee is an agricultural product. While we strive for absolute consistency, the taste, aroma, color, and roast profiling may vary slightly from batch to batch. Images on the website are for illustrative purposes only.
  • Health & Allergy Warning: Our coffee products contain caffeine, which may not be suitable for individuals with specific medical conditions, caffeine sensitivities, or pregnant individuals. Our products are processed in a facility that may handle other allergens (e.g., nuts, dairy, soy). The Company disclaims all liability for adverse health reactions, caffeine sensitivities, or medical conditions resulting from the consumption of our products. It is the consumer's sole responsibility to read ingredients and consult a medical professional prior to consumption.

5. SHIPPING, CANCELLATION, AND REFUNDS
All purchases made through this website are subject to our specific Shipping and Refund Policies. Because coffee is a perishable food product, we do not accept returns or offer refunds on opened coffee bags unless it is conclusively proven that the product arrived physically damaged or contaminated at the immediate time of delivery. Any claims for damaged items must be reported to our customer care team within [e.g., 24 or 48 hours] of delivery, accompanied by unboxing video proof.

6. THIRD-PARTY LINKS & INDEMNIFICATION
  • Third-Party Links: This website may contain links to third-party payment gateways (e.g., Razorpay, Cashfree) or delivery partner portals. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites.
  • Indemnification: You agree to indemnify, defend, and hold harmless the Company and its affiliates from any claims, losses, damages, liabilities, costs, and expenses (including legal fees) arising out of your breach of these terms, misuse of the website, or violation of any applicable Indian laws.

7. GOVERNING LAW AND JURISDICTION
This Legal Notice and your use of this website shall be governed by and construed strictly in accordance with the laws of India. Any legal action, dispute, or proceeding arising out of or relating to this website, its content, or products purchased shall be subject to the exclusive jurisdiction of the competent courts located in Gurugram (Gurgaon), Haryana, India, to the exclusion of all other courts.